Terms & Conditions

Introduction

For customer support with account-related and payment-related questions (“Customer Support Queries”), please submit a ticket to our Customer Service department using form available on the Contact Us page on our website. We will use reasonable endeavours to respond to all Customer Support Queries within a reasonable time frame but we make no promises that any Customer Support Queries will be responded to within any particular time frame and/or that we will be able to answer any such queries.

Guidelines

Your password protects your user account, and you are solely responsible for keeping your password confidential and secure. You understand that you are responsible for all use (including any unauthorized use) of your username and password on the Application. If your username or password is lost or stolen, or if you believe there has been unauthorized access to your account by a third party, you must notify us immediately and change your password as soon as possible.

COPYRIGHT AND INTELLECTUAL PROPERTY RIGHTS

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CUSTOMER SUPPORT

For customer support with account-related and payment-related questions (“Customer Support Queries”), please submit a ticket to our Customer Service department using form available on the Contact Us page on our website. We will use reasonable endeavours to respond to all Customer Support Queries within a reasonable time frame but we make no promises that any Customer Support Queries will be responded to within any particular time frame and/or that we will be able to answer any such queries.

Refund & Return Policy

General Terms:

– We are providing a 7-days Money Back Guarantee, if there is any issue with our app ‘s locked features.
– If there are any kind of issues with your streams, subscription or content, then we don’t provide any kind of refund.
– We will not issue a refund in the case that you have changed your mind about needing our software. If you aren’t able to co-operate with us to troubleshoot/support any issues or questions you have about module operation, we may be unable to provide a refund.

Mode of refunds:

All refunds are processed by direct transfer to your bank or any other account. If you have any questions or need assistance with payments or cancellation, email us at support@gmail.com.

Exemptions

You won’t be eligible for refunds if your account has been suspended on the grounds of violation of our Terms of service, please refer to the terms and conditions provided to you in connection with the purchase.

Privacy Policy

ABOUT THIS POLICY

This Policy sets out the essential details relating to your personal data relationship with IPTV Smarters. The Policy applies to all IPTV Smarters products and services. The terms governing your use of the IPTV Smarters Service are defined in our Terms and Conditions of Use (the “Terms and Conditions of Use”). From time to time, we may develop new or offer additional products or services. If the introduction of these new or additional products and services results in any material change to the way we collect or process your personal data we will provide you with more information or additional terms or policies. Unless stated otherwise when we introduce these new or additional products or services, they will be subject to this Policy.

Aim Of this Policy:

1. Ensure that you understand what personal data we collect about you, the reasons why we collect and use it, and who we share it with;
2. Explain the way we use the personal data that you share with us in order to give you a great experience when you are using IPTV Smarters’ Products and services
We hope this helps you to understand our privacy commitments to you. For information on how to contact us if you ever have any questions or concerns, please see ‘How to contact us’ in the last section of this Policy. Alternatively, if you do not agree with the content of this Policy, then please remember it is your choice whether you want to use IPTV Smarters’ Products and services.